FAQ: Thunderstone Quest Deepwood Defenders from AEG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What stretch goals do you have planned?

None. This campaign is fully upgraded with all components and won’t use stretch goals.

Last updated: May 17, 2022 09:00

When will I get the game?

We expect to deliver all content for this Kickstarter in May of 2023.

Last updated: May 17, 2022 09:06

Is shipping included?

Shipping will be charged separately in the Pledge Manager. Please see the Shipping section of the main campaign page for details..

Last updated: May 17, 2022 09:06

Is VAT included?

No. VAT and other similar taxes will be calculated and assessed in the Pledge Manager at checkout.

Last updated: May 17, 2022 09:06

How many people can play the game out of the box?

6 people can play using the new Starter Set.

Last updated: May 17, 2022 09:06

Can I play the game Solo or CoOp?

Yes with an add-on purchase. That’s what To the Barricades! provides - all the cards, tokens, boards, etc. that you need to play the game in Solo & CoOp mode.

Last updated: May 17, 2022 09:06

I want to order two or more copies of the game and pay once for shipping. Can I do that?

Our pledge manager will allow you to add multiple copies of the game to your order and shipping for the whole package will be calculated at checkout.

Last updated: May 17, 2022 09:06

I am a retailer and I want to know what the retailer deal is?

These products will be made available to qualified brick & mortar stores enrolled in our Alpha Store program. Please see alderac.com/alpha-store for details.

Last updated: May 17, 2022 09:06

What is Epic Thunderstone?

Epic Thunderstone is a variation of Thunderstone that experienced players often enjoy playing.

Instead of a village with just four heroes and eight support cards, Epic uses all of the cards at your disposal, but only one copy of each.

In Epic your cards come randomly from the cards in the village. Once you buy an available card you will be the only player in the game that has access to that card. It is quicker to set-up and takedown, but a more challenging way to play the game for a less experienced player, as you have to adapt on the fly to what the village offers you.

Full details on how to play Epic Thunderstone will be included in the rules.

Last updated: May 17, 2022 09:06

Will I have access to the Pledge Manager if I didn't select a Reward? What if I pledge $1?

Yes. The Pledge Manager will be open to all customers who wish to use it regardless of their backer status on Kickstarter.

Last updated: May 17, 2022 09:06

What is the Pledge Manager? Can I manage Add-Ons and multiple Rewards with it? Can I upgrade my Reward with it?

The Pledge Manager is a tool that we will use after the Kickstarter campaign has ended to finalize your order. You will be sent a link to the Pledge Manager via the email address you have registered with Kickstarter. The Pledge Manager will allow you to upgrade your pledge, select Add-Ons, and calculate shipping costs. You’ll be able to add additional Rewards to your order as well. We expect to open the Pledge Manager two to three weeks after the campaign ends.

Last updated: May 17, 2022 09:06

Will this campaign offer languages other than English?

No. Our German partner will be supporting Thunderstone Quest for German Language content but is not participating in this Kickstarter. We do not currently plan to support Thunderstone Quest in any language other than English & German.

Last updated: May 17, 2022 09:06

I already own Thunderstone Quest - do I need the new Starter Set?

No. There’s no content in the new Starter Set that you do not already have.

Last updated: May 17, 2022 09:06

I want to be sure I can get all previously released content. How do I do that?

In the Pledge Manager we will offer all the previous Quests ala carte. Also, the To the Barricades package has been refactored to include all the “extra” cards formerly in the Champion Reward in addition to the solo & co-op components.

Last updated: May 17, 2022 09:06

I want to buy everything - can I get a special price?

Yes. We’ll announce the price for the all-in bundle before the end of this campaign.

Last updated: May 17, 2022 09:06

I’ve got questions about sleeves I purchase in either of the first two Kickstarter campaigns; where can I get answers?

Please see this page: https://www.alderac.com/thunderstone-quest-sleeves/

Last updated: May 17, 2022 09:06

When will my German Language Rewards be delivered from the 4th Kickstarter (Enemies Among us)?

Delivery is scheduled for late this summer (2022).

Last updated: May 17, 2022 09:06

I’m in a club and want to do a group buy; how do we do that?

AEG does not offer special pricing or shipping options for group buys.

Last updated: May 17, 2022 09:06

I live in a country not listed in the Shipping section as a place you’ll deliver to; how do I participate in this campaign?

You can arrange to have the order delivered in any country we do deliver to and then you can contract with a freight forwarding service to have your order sent to a country we don’t ship into.

Last updated: May 17, 2022 09:06

Can I get the plastic figures offered in the Champion and To the Barricades Rewards from previous Kickstareters?

No, we are not going to make them available ala carte.

Last updated: May 17, 2022 09:06

Can I get current versions of boards, cards, rules or other components that may have changed since I previously purchased them?

No, we are not going to make those things available for sale.

Last updated: May 17, 2022 09:06

I have a question not answered here or on the main campaign page; how do I get more help?

Please email [email protected]

Last updated: May 17, 2022 09:06

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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